INKARNA

Support

AI Tattoo Try-On — design it, preview it on your skin.

Need help, found a bug, or have a feature idea? We’re happy to help.

Contact us
Email: inkarna.app@gmail.com
We usually reply within 1–2 business days.

Email Support

Frequently asked questions

How does the on-skin preview work?

You take or upload a photo, mark where you want the tattoo, and INKARNA renders a realistic AI preview on your skin — or you can preview live with AR. Results are previews to help you decide; the final tattoo depends on your artist.

What are credits, and how are they used?

Credits power AI actions such as generating a design or rendering an on-skin try-on. Your current balance and the cost of each action are shown in the App. New accounts receive a small number of free starter credits.

What does INKARNA Pro include?

Pro unlocks all premium styles, recurring AI credits, live AR try-on, and HD exports with no watermark. You can also buy one-time credit packs; purchased credits don’t expire.

How do I restore my purchases?

Open the App, go to the paywall or your profile, and tap “Restore Purchases.” Make sure you’re signed in with the same Apple ID you used to purchase.

How do I cancel my subscription?

Subscriptions are managed by Apple. On your iPhone: Settings → tap your name → Subscriptions → INKARNA → Cancel. Your Pro access continues until the end of the current period.

How do I delete my account and data?

In the App, go to Profile → account settings → delete account. This removes your account and content. You can also email us and we’ll handle it. See our Privacy Policy for details.

The app isn’t working as expected

Try closing and reopening the App, and make sure you’re on the latest version and a stable internet connection. If it persists, email us with your device model, iOS version, and a short description (a screenshot helps a lot).